FAQ
General Skincare Questions
What makes Luzara Herbal Skincare different from other skincare brands?
Luzara combines generational herbal wisdom with modern science to create natural, effective skincare products. Our formulations are designed to support various skin types, including sensitive and acne-prone skin, using eco-friendly and cruelty-free ingredients.
Are Luzara products safe for sensitive skin?
Yes, our products are formulated with natural, gentle ingredients suitable for sensitive skin. We recommend performing a patch test before full application to ensure compatibility.
Can I use Luzara products if I have acne-prone skin?
Absolutely. Our skincare line includes products specifically designed to address acne concerns, helping to clear skin and prevent future breakouts.
Are your products eco-friendly and cruelty-free?
Yes, Luzara is committed to sustainability. Our products are eco-friendly, cruelty-free, and packaged using environmentally responsible materials.
Personalization Questions
How can I find the right products for my skin?
Take our online skin quiz to receive personalized recommendations tailored to your unique skincare needs.
Do you offer subscriptions for regular product deliveries?
Subscriptions are currently in development, and we can’t wait to offer this service soon.
Ingredient & Allergen Information
Are your products gluten-free?
Yes, all Luzara products are gluten-free. Please check the product labels for detailed ingredient information to ensure compatibility with your needs.
What does 'science-backed' mean?
Our science-backed approach ensures each product is rigorously tested and crafted by blending the purest herbs with the precision of modern science. This guarantees exceptional quality and efficacy.
Do Luzara products contain synthetic fragrances or parabens?
No, we avoid synthetic fragrances, parabens, and other harmful chemicals to ensure our products are safe and gentle on your skin.
Product Usage & Practical Details
Why don’t you offer trial sizes?
While we don’t offer trial sizes, most of our products are under 3 oz and come with special leak-proof sealants, making them travel-friendly and easy to test.
How long will it take to see results with Luzara products?
Results vary by individual, but many customers see improvements within 4-6 weeks of consistent use. Be patient, as skincare results are often gradual and long-lasting.
Do you ship internationally?
Currently, we do not ship internationally. Stay tuned for updates as we expand our reach.
How should I store Luzara products?
Store our products in a cool, dry place away from direct sunlight to preserve their efficacy and shelf life.
Sustainability and Gifting Options
How does Luzara support sustainability?
We prioritize eco-friendly practices, from sourcing natural ingredients to utilizing recyclable packaging, ensuring minimal environmental impact.
Do you offer gift cards?
Yes, Luzara offers gift cards, perfect for sharing the gift of radiant skin with loved ones.